1. the machine is totally inaccessible 2. it took three days for delimiter to reply to my support ticket, in which they just transferred it to another person, and I am now waiting on that to tell me if it's recoverable or not 3. unlike SPC, there are not offsite backups. after taking the server over, I had not yet gotten around to implementing that. 4. if it's really gone gone, we start over (with pleroma.) 5. but I DOUBT it's gone gone, chances are even if the server completely died, I can get them to migrate the hard drive into a new one and get everything back online with no loss of data
In short: I'm concerned but optimistic we'll get everything back, but it probably is going to take an indeterminate number more days because delimiter is being _very_ slow.